513-546-6618

si's outdoor solutions

FAQ

Welcome to our FAQ page! Here, you can find answers to commonly asked questions—take a look to see if we’ve already addressed your inquiry.
What areas do you serve?

We serve the southwest Ohio area. We are based in Lebanon, Ohio and can travel 50 miles around our home base. Please reach out if you are unsure if we service your area.

What forms of payment do you accept?

We accept cash, check, Venmo, PayPal, Cash App, and credit cards. An additional fee does apply when using credit cards.

How do I get started on my outdoor project?

Simply contact us through our website or by phone, and we’ll schedule a consultation to discuss your project vision, needs, and budget.

How long will my project take to complete?

The timeline for each project varies depending on its scope and complexity. We provide clear expectations and timelines for each project after our initial consultation.

Do you offer free estimates?

Yes! We offer free estimates for all our outdoor services. Contact us, and we’ll provide you with an accurate estimate based on your project needs.

Can you work with my budget?

Absolutely! We strive to source the best materials for your project while keeping your budget in mind. We’ll work with you to find cost-effective solutions without compromising on quality.

Are your materials high quality?

Yes! We prioritize using durable, high-quality materials for all of our projects to ensure long-lasting results that meet your expectations.

 Do you require a deposit to begin my project?

No, we do not require a deposit to start your project. We believe in building trust with our clients and will work with you to ensure the process is smooth and hassle-free from start to finish.  Payment in full is required upon completion of your project.